Privacy Policy
Last updated: January 2025
1. Information We Collect
We collect information that you provide directly to us:
- Account information (name, email, organization)
- Documents you upload to our platform
- Communications with our support team
We automatically collect certain technical information:
- Log data (IP address, browser type, access times)
- Device information
- Usage patterns within our application
2. How We Use Your Information
We use your information to:
- Provide and maintain our services
- Process and organize your documents
- Improve our services and develop new features
- Communicate with you about your account
- Ensure security and prevent fraud
3. Data Storage and Security
Your data is stored on secure servers located in Canada. We implement industry-standard security measures including:
- Encryption at rest and in transit
- Access controls and authentication
- Regular security audits
- Isolated data storage per organization
4. Data Sharing
We do not sell your personal information. We may share data with:
- Service providers who assist in operating our platform
- Legal authorities when required by law
- Successors in the event of a merger or acquisition
All service providers are bound by confidentiality obligations and may only use data to provide services to us.
5. Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate data
- Request deletion of your data
- Export your data in a portable format
- Withdraw consent for optional processing
To exercise these rights, contact us at [email protected].
6. Data Retention
We retain your data for as long as your account is active or as needed to provide services. Upon account termination, we delete your data within 90 days unless legally required to retain it.
7. Cookies
We use essential cookies to operate our service. We do not use tracking cookies for advertising purposes. You can control cookies through your browser settings.
8. Changes to This Policy
We may update this policy periodically. We will notify you of significant changes via email or through our application. Continued use after changes constitutes acceptance.